If your business is technology-related, your customers need round-the-clock end-user support to help them be seamlessly productive, and better use IT products and services. End-user support is the assistance you provide to your customers whenever they have any issues with your product or service. End-user support is one aspect of managed support, which encompasses IT-related …
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A disaster recovery plan (DRP) is an important document that details the steps of how an organization would get back on its feet after a man-made or natural catastrophe. It is an integral element of a business continuity plan.
A business continuity plan (BCP) is a comprehensive document that provides valuable information on how a company would operate in the event of natural or man-made disasters such as fires, typhoons, floods, pandemics, cyberattacks and other disruptive events.
With the internet at your fingertips, you may also be opening some of your business information to prying eyes. To guard against security issues, it is best to implement a managed Virtual Private Network (VPN).
Setting up your own business’s data infrastructure is no simple task. It requires a deep and thorough knowledge of hardware, storage servers, and data centers, as well as hefty investments. If your business is a startup or small business with limited technology expertise, time and financial capability, managed infrastructure as a Service (IaaS) could be …
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In the modern world, the use of cloud-based managed backup services has not only become a necessity, but also a savior for many small and mid-sized businesses.
Working from home (WFH) comes with many benefits, but also challenges that fortunately a Managed Office 365 and cloud technology can address.
The evolution of data storage has been a long and winding road – from floppy disks, to 3.5 diskettes. CD-ROMS, CDs, DVDs, short-lived blu-rays, and now the cloud.
We have come far in human communication, from the technology invented by Alexander Graham Bell in 1885 to the managed voice systems of today. Communications has turned into an intricate network of interconnected devices that work wirelessly. This complex system brings with it a lot of promises and a steep learning curve.
If you are planning to optimize the assets of your organization, asset lifecycle management (ALM) will help you to manage them holistically throughout their entire lifecycle.
