Managed Support Services
NST will manage, and be accountable, for your IT support. We have the technical capability, qualifications and experience to undertake the activities required in this regard. Our service delivery is tightly aligned to the industry-leading best practice methodology (ITIL). We manage our service to you via dedicated delivery managers who will meet with you each month to analyse our comprehensive monthly reporting package that includes all aspects of the agreed services.
The support available is wide and varied. It’s up to you. From project activities, to assisting end-users and all the way up to looking after all the IT requirements you may have, let’s talk.
Our core Managed Support Solutions
MANAGED IT SUPPORT
We can provide your business with a complete IT department, desktops/laptops, servers, common applications, networks, internet, security, phone systems, cloud initiatives, onsite support or data back-up.
MANAGED DESKTOP SUPPORT
Your employees are the users of your IT systems, and when they encounter problems, or have "how to" questions, our Service Desk is a quick phone call or email away – 24x7x365.
This financial engagement model is popular with our clients. There is no need for long-term contracts, or if you want to "try before you buy", this solution is ideal.
As IT infrastructure and application platforms change, our project services enable this. NST will assist in the design, scope and successful delivery of these projects.
Why Partner with NST
Get in touch
NST is here to help you, whether it is a one-off project or you want us to look after all your IT needs. We have the experience and the know-how.