Managed Support
NST will manage, and be accountable, for your IT support. We have the technical capability, qualifications and experience to undertake the activities required in this regard. Our service delivery is tightly aligned to the industry-leading best practice methodology (ITIL). We manage our service to you via dedicated delivery managers who will meet with you each month to analyse our comprehensive monthly reporting package that includes all aspects of the agreed services.
The support available is wide and varied. It’s up to you. From project activities, to assisting end-users and all the way up to looking after all the IT requirements you may have, let’s talk.
Services Offered
Managed IT Support
This complete offering will give you total peace of mind. Your time is precious. You have more important business issues to deal with than constantly addressing IT issues.
Managed Desktop Support
This is where the rubber hits the road. Your employees are the users of your IT systems, and when they encounter problems, or have "how to" questions, our Service Desk is a quick phone call or email away – 24x7x365.
Prepaid Support
It may be that you would like to try us out before you commit to a full service offering. Or, you may simply want NST to deliver a specific solution to you, and not want the complication of too much red tape. This financial engagement model is often used by customers.
Project Services
Project management and delivery are part and parcel of IT. NST has exceptional capabilities in this regard.
Why Choose Us
Simple, No Fuss IT Contracts At A Fixed Price
Full IT Infrastructure And Software Provision/Support
Comprehensive Technology Offerings To Meet All Your Needs
Highly Experienced Company With Over 20 Years’ Experience
Speak With a Specialist
NST is here to help you, whether it is a one-off project or you want us to look after all your IT needs. We have the experience and the know-how.