Our Story

The original company was formed back in 1979, specialising in the IBM SNA networking space. Named Network Systems Technology (NST), the company built protocol convertors allowing non-IBM devices to communicate with IBM mainframes. Over time the focus moved to IBM Terminal Emulation products which again, allowed PCs to communicate with IBM mainframes and other host computers. Along with this, NST delivered software solutions allowing for the modernisation of traditional applications, combining business logic and workflow.

Around 2005 the business started moving into the Managed Services arena. Whilst continuing with emulation and application modernisation solutions, the managed service business started to grow, and today represents the main focus of the company. Today we focus on delivering cost-effective and knowledgeable IT solutions for companies around the world.

 

We maintain high-availability data centre facilities for our hosted and cloud-based clients, and an international NOC serving all customers.

NST’s core goal is to deliver our clients an unsurpassed user-experience. We are committed to ensuring that our customers’ needs are fully met. We can boast that we have never lost a contract due to our doing, and as such our clients are our best references.

Our head office is located in Lane Cove (Sydney), NSW Australia.

Our Cultural Values

The Customer

The customer is the centre of NST's world and we make sure that they are our top priority.

Relationships

Everything we do is relationship-driven and we take a professional approach to every customer. Our staff are extremely caring and personable so that we are able to communicate with our customers on a deeper level.

Our People

The staff at NST are driven to deliver. They undergo top-notch training and they hold several certifications. Teamwork and comradery is what sets us apart from the competition.

Excellence

We are constantly improving ourselves as a company as we set the highest standards and we strive to be the greatest in our field. We are outcome driven and we make sure that we always do the job right.

Integrity

Our reputations as individuals and as a company are paramount. We always deliver on our commitments and you can assure that our word is our bond.

Accountability

We take responsibility for our actions, inactions, and decisions. We acknowledge our mistakes and we learn from them. We always own up to our responsibilities.

​At A Glance


Benefits

  • ​Increased productivity
  • ​Reduced business impact from IT failures
  • ​Save money
  • Allow you to focus on your core business
  • Access to extensive technical support and knowledge

What We Offer

Simple, no fuss IT services on fixed, or pre-paid terms

​Cloud-based offerings

​Project delivery

​Virtual CIO

​24x7x365 Service Desk

​Comprehensive support for all of your IT

​End-user support

​Secure IT

​IT Hardware and software provisioning

What They Say About Us:


Client Testimonials

Since 2007 NST has been a key business partner, initially providing the technical expertise for a major upgrade of IT infrastructure and business continuity. Since then, NST has provided guidance on the continuous enhancement of our IT platforms, ensuring we take advantage of evolving technology always enhancing and sustaining our customer service delivery.



Peter Gilmore

CFO, Gateway Bank

As a medium-sized business, we could never achieve the same depth of knowledge available with an in-house IT team as we do utilising the NST Service Desk. Employing the Service Desk has allowed the Business to concentrate on major implementation projects whilst ensuring the day-to-day tasks are also maintained.




Richard Dael

CFO, Starbucks Coffee Company Australia

Supercare had a list of IT-related legacy issues when NST took over the support of our computing environment and we have been very impressed with the high level of service and speed to resolve matters. Wish we'd use them earlier!

The NST engineers are highly trained and know exactly what to do. The attentiveness of the management team is great and I am confident that our IT is in good hands.


Mark Andre

Managing Director, Supercare

Our Certifications


Speak With a Specialist

NST is here to help you, whether it is a one-off project or you want us to look after all your IT needs. We have the experience and the know-how.