The original company was formed back in 1979, specialising in the IBM SNA networking space. Named Network Systems Technology (NST), the company built protocol convertors allowing non-IBM devices to communicate with IBM mainframes. Over time the focus moved to IBM Terminal Emulation products which again, allowed PCs to communicate with IBM mainframes and other host computers. Along with this, NST delivered software solutions allowing for the modernisation of traditional applications, combining business logic and workflow.
Around 2005 the business started moving into the Managed Services arena. Whilst continuing with emulation and application modernisation solutions, the managed service business started to grow, and today represents the main focus of the company. Today we focus on delivering cost-effective and knowledgeable IT solutions for companies around the world.
We maintain high-availability data centre facilities for our hosted and cloud-based clients, and an international NOC serving all customers.
NST’s core goal is to deliver our clients an unsurpassed user-experience. We are committed to ensuring that our customers’ needs are fully met. We can boast that we have never lost a contract due to our doing, and as such our clients are our best references.
Our head office is located in Lane Cove (Sydney), NSW Australia.
Our Cultural Values
The customer is the centre of NST's world and we make sure that they are our top priority.
Everything we do is relationship-driven and we take a professional approach to every customer. Our staff are extremely caring and personable so that we are able to communicate with our customers on a deeper level.
The staff at NST are driven to deliver. They undergo top-notch training and they hold several certifications. Teamwork and comradery is what sets us apart from the competition.
We are constantly improving ourselves as a company as we set the highest standards and we strive to be the greatest in our field. We are outcome driven and we make sure that we always do the job right.
Our reputations as individuals and as a company are paramount. We always deliver on our commitments and you can assure that our word is our bond.
We take responsibility for our actions, inactions, and decisions. We acknowledge our mistakes and we learn from them. We always own up to our responsibilities.
At A Glance
What We Offer
Simple, no fuss IT services on fixed, or pre-paid terms
24x7x365 Service Desk
Comprehensive support for all of your IT
IT Hardware and software provisioning
What They Say About Us:
Since 2007 NST has been a key business partner, initially providing the technical expertise for a major upgrade of IT infrastructure and business continuity. Since then, NST has provided guidance on the continuous enhancement of our IT platforms, ensuring we take advantage of evolving technology always enhancing and sustaining our customer service delivery.
CFO, Gateway Bank
As a medium-sized business, we could never achieve the same depth of knowledge available with an in-house IT team as we do utilising the NST Service Desk. Employing the Service Desk has allowed the Business to concentrate on major implementation projects whilst ensuring the day-to-day tasks are also maintained.
CFO, Starbucks Coffee Company Australia
Supercare had a list of IT-related legacy issues when NST took over the support of our computing environment and we have been very impressed with the high level of service and speed to resolve matters. Wish we'd use them earlier!
The NST engineers are highly trained and know exactly what to do. The attentiveness of the management team is great and I am confident that our IT is in good hands.
Managing Director, Supercare
Speak With a Specialist
NST is here to help you, whether it is a one-off project or you want us to look after all your IT needs. We have the experience and the know-how.