Fully managed IT support implies entrusting the entire IT operations of an organization to a competent and professional third party. This third party is known as a managed service provider (MSP). It will oversee, monitor, supervise, and facilitate the smooth running of the IT operations and propose and implement changes whenever needed. The extent and level of its services […]
Service desk management is often referred to as the single point of contact (SPOC) between the clients or customers and the organization. It consists of a team of desk-bound human resources personnel who troubleshoot or tackle customers’ IT queries and issues.
Hosted cloud private business exchange (PBX) originated from the good old, manually operated switchboard for routing office calls systems. This phone network installed within an office allows workers to communicate with each other and with others outside the workplace.
Project services now form an integral part of any technology-powered organization’s vital operations. It encompasses everything related to an IT infrastructure and application project right from the word go. It includes conceptualizing, planning, designing, implementing, monitoring, evaluating, and finishing a project within a specified period, with all the inherent limitations and hindrances of the organization […]
In today’s technologically driven and IT-intensive organizations, Having a Chief Information Officer is almost a mandatory post. If you don’t have one, a virtual CIO is the next best thing.
Prepaid IT Support is a simple, limited plan that allows you to take advantage of a more affordable IT support whenever needed without incurring enormous costs. This is particularly crucial amid this global crisis when safeguarding and maintaining your IT infrastructure and business continuity needs to be ensured.
Emails and files are an integral part of any modern organization’s operations, being the primary mode of communication and holder of critical data.
In information technology, hardware and software provisioning is preparing and turning over assets such as physical equipment or access credentials to end users or clients, whether they are individual users or whole enterprises.
Mainframe access modernisation is an essential issue that all mainframe users face. As more and more mainframes become legacy systems and new technologies emerge, enterprises face the dilemma of migrating to new technology or modernising their apps to enable them to continue accessing and using their mainframes. Read on to find out the pros and […]
If you want to launch your website, you have several options to outsource its hosting, including shared and dedicated server hosting. Shared server hosting allows you to occupy server space with other websites.