Data backup and recovery are essential because, just like us humans, a machine can have a bad day too. Even the most robust and sophisticated machines may likely break down and cause loss of data. There can be several reasons behind it, but organizations need to have a system to save their data from total annihilation. In …
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Cloud services is an all-encompassing term that can mean many things, including cloud computing, managed cloud, etc. But if you think you are not using cloud services, think again. They are nothing but storage and management of your data at a remote place via the internet. This remote location can be inside the business’s premises or with …
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Voice over internet protocol (VoIP) has helped businesses worldwide stay afloat during the pandemic. As we all know, the Coronavirus pandemic forced us to follow some stringent SOPs. Lockdowns, staying home, and social distancing were some of the consequences of it. The business closure meant a complete shut down for many of them as they required regular …
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IT Managed Service Provider to adopt the Servicely AI Workflow Platform to bring innovation to the Australian market.
IT infrastructure security means keeping your IT infrastructure safe from intruders and wear and tear. Maintaining it in working order where everything is up-to-date and nothing is left to chance. An organization can perform or outsource these functions to a third party, usually called managed service providers.
Fully managed IT support implies entrusting the entire IT operations of an organization to a competent and professional third party. This third party is known as a managed service provider (MSP). It will oversee, monitor, supervise, and facilitate the smooth running of the IT operations and propose and implement changes whenever needed. The extent and level of its services …
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Service desk management is often referred to as the single point of contact (SPOC) between the clients or customers and the organization. It consists of a team of desk-bound human resources personnel who troubleshoot or tackle customers’ IT queries and issues.
Hosted cloud private business exchange (PBX) originated from the good old, manually operated switchboard for routing office calls systems. This phone network installed within an office allows workers to communicate with each other and with others outside the workplace.
Project services now form an integral part of any technology-powered organization’s vital operations. It encompasses everything related to an IT infrastructure and application project right from the word go. It includes conceptualizing, planning, designing, implementing, monitoring, evaluating, and finishing a project within a specified period, with all the inherent limitations and hindrances of the organization …
In today’s technologically driven and IT-intensive organizations, Having a Chief Information Officer is almost a mandatory post. If you don’t have one, a virtual CIO is the next best thing.
