Disaster Recovery Practices Your Company Should Be Following

Disaster recovery practices have become an essential part of a business’ survival especially in a world where there has been a steady increase in the frequency of disasters, both natural and man-made. A few minutes of a power outage or even a small amount of data loss has proved to be detrimental, not only in terms of the loss …

Top Network Monitoring Practices That You Should be Following in 2016

Network monitoring is essential to your business’s security. It prevents detrimental security breaches such as unwanted access and data loss that could have severe consequences for your IT infrastructure. Although technological advances in the form of tools and software applications have made it easier for businesses to streamline activities, it has also become a hazard since …

3 Ways a Service Desk Can Improve Your Customer’s Experience

At the heart of any major IT company is its customer base. They are the driving force that powers revenue into your company, and their opinions about your products and services can either make or break your brand. That is why it is vital to maintaining proper communication between your company and them if they encounter technical issues …

Top Hardware Support Practices That Should be Implemented by Your Organization

Hardware support is what keeps your computers running and your systems safe. It is an IT practice that involves the maintenance of key IT systems that are crucial in successfully running your company. Without hardware support, your company is in dire risk of losing substantial data as well as run the risk of a cyber attack that …

Top Five Reasons Why IT Outsourcing is the Best Option for Your Company

Having a fully-functioning IT infrastructure has become an invaluable feature for any successful company. An IT infrastructure allows businesses to leverage operations by streamlining day to day tasks and increases your company’s productivity. Running and maintaining an effective IT program is not an easy task especially when there is a growing demand from within the company. A huge challenge that small to medium sized …

Cloud Technology: A Comprehensive Guide About Data Storage for the Digital Age

Have you every wondered what cloud technology is, and how it could benefit your business? In this article, we cover everything you need to know about the cloud, how it has changed data  storage for the better, and why it should be used in your day-to-day business operations.

Top Five Best IT Support Practices for Businesses

An important element to a fully-functioning IT infrastructure in a company is its support system. An advanced IT system alone does not function on its own. It needs a solid support system in order to work its fullest. Enforcing strong IT support practices ensures that every part of your IT infrastructure is working at optimal performance, and will help …

ITIL Training and Certification: Everything You Need to Know

An entire business operation would not run smoothly without a having a concrete and a comprehensive IT system. The rise of the Information Age has shaped the way businesses now rely on an effective IT structure to function more than 100 percent and to deliver impeccable results to meet its objectives.

Online Backup: What You Need to Know

One of the biggest improvements brought by the Digital Age is data storage. Although traditional data storage practices are still implemented among businesses, having an online backup has become the most popular option to take for keeping your data safe. A major advantage of why having an online backup is highly preferred by businesses, is …

Best Practices for Firewalls in 2016

Over the past couple of decades, the firewall has evolved from the port-based guardian of the Internet into a next generation firewall that is application aware. Whether as a stand-alone network appliance or a multi-purpose tool packed into a router, firewalls have proved to be a vital piece of enterprise security stacks for one simple reason: nothing’s …