Top Reasons to Invest in a Private Cloud Infrastructure-as-a-Service

Cloud services have become an in-demand solution for businesses of any scale these past few years. The cloud is a top platform for data management and digital transformation to support business operations. Some cloud services you can avail include cloud computing, data storage and information technology security. Staying on top of the game is essential, …

The Difference Between an IT Service Desk and a Helpdesk

There is a vast difference between an IT Service Desk and a Helpdesk.  It is not just semantics. Sometimes, both names are used interchangeably, without thought to the essential differences. It makes it even more confusing when technology companies offer both types of assistance, but the support provided by both services is not identical. By …

Get the Most of IT Support Fundamentals from Your Service Provider

IT support fundamentals consist of activities that strengthen your business’s IT infrastructure and strategy. This is done by developing a strategy to maximize the performance of your entire network system, and by embedding network security in all aspects of the system. Constantly monitoring and optimizing your system is another area that requires in-depth knowledge of …

What Type of Network Suits Your Business?

Everyone has heard of LANs, WANs, and VPNs, which are some of the types of telecommunication networks. The various acronyms can be confusing. How are these networks differentiated from each other? Why would a business need one as opposed to another? Examining the types of telecommunication networks will bring clarity to these questions.

How Can You Secure Data in the Cloud?

Intuitively, it is hard to feel that your data is safe in the cloud when you or any of your staff are unaware of the exact location and condition of your data. How secure is the cloud? The simple answer is that it is most likely safer than in any other place. However, nothing is …

Can Your Business Survive without a Disaster Recovery and Business Continuity Plan?

News publications and websites often report on the IT system problems of big corporations. What you may not realize is that small and medium-sized businesses could be the most vulnerable because their IT protocols are easier to breach. That’s why every business needs to engage a disaster recovery plan as part of their overall business …