Author Archives: Lorna Kane

In today’s digital landscape, the cloud has emerged as a game-changer, revolutionising the way businesses store, access, and manage their data and applications. However, the complexities and challenges associated with cloud adoption can be overwhelming for organisations lacking the necessary expertise. This is where Managed Service Providers (MSPs) come into play. Unleashing the Power of …

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In the dynamic world of information technology, businesses rely heavily on their IT infrastructure to stay competitive and meet their objectives. With the increasing complexity and criticality of IT systems, the traditional break-fix model, where IT issues are addressed only when they occur, is no longer sufficient. As a result, the concept of managed IT …

Continue reading “The Evolution of Managed IT Services: From Break-Fix to Proactive Support”