We are listening to the market! These high costs to support SMEs cannot go on! The world has changed and there are different ways to provide IT support, at a lower cost. Most MSPs will not tell you this, but it is true.

We are a thirty-year-old Australian IT Managed Service Provider and we have perfected this new and modern model for IT support.
 
Yes, we had a top-heavy IT support model and learnt quickly that this was just too expensive. We have now built a new model based on the very latest remote technology, and yet still delivering the very high standards of support that the market has come to expect.
 
We now have the ability to deliver a low-cost, high-value delivery model based on the following:

• Our support structure utilizes locally hosted technology and highly trained technicians based in Europe and Asia, complemented by an experienced Australian-based Management Team.
• Importantly, we are no longer encumbered with Australian high costs for IT support, and the cost savings are passed on directly to our customers.