Accidents and disasters happen. Files and emails get deleted or can be totally lost due to software or hardware failure. These items should be regularly backed up and saved in a secure location.

There are various methods, tools and approaches to ensure this, including cloud and separate locations. In order to guarantee having these files/emails available at all times requires rigid processes are in place to ensure that the daily backups are in fact working, and then to retrieve them.

The entire process is fully reported on monthly.