Vulnerability management helps an organization protect its critical data assets by focusing on the effective tactics that mitigate the risks and stop vulnerabilities before it’s too late. Staying on top of network security is a priority, mainly since threats can come in different forms at any given time.
As technology advances, so do cyberthreats, requiring the need for patch management solutions to manage updates to software, applications, and technologies and prevent data breaches.
It is necessary to maintain robust email security to protect not only business and personal identity but also any sensitive information being sent over emails. In this modern age, businesses heavily rely on email for other purposes aside from communication, such as for marketing, finance, and sometimes as a conduit of vital information. It is an indispensable tool that often gets targeted by malicious attacks.
In essence, Managed Support means a dedicated team administering support protocols so businesses can provide the best services for customers. However, in an IT sense, Managed Support can have layers of definitions consisting of several elements.
The IT environment is now more competitive than ever, and customers expect prompt and efficient delivery of support when they need it. More companies are now leveraging managed services to cut IT costs and enable a professional shift to the cloud. Managed support is one such aspect under the virtualization model that allows enterprises to keep up with business demands, even when they do not have the on-site workforce to maintain, update or repair the IT infrastructure.
Below are some of the services that NST offers under Managed Support and how these can help reinforce your company’s IT support requirements.
Vulnerability Management (VM) goes beyond a simple computer scan and reporting to provide a comprehensive approach to IT vulnerabilities via remediation activities planned and performed by security professionals.
VMS aims to mitigate real-world or virtual security threats to diminish the risk of potential losses and danger to the company and its workers, and includes providing automated network discovery, mapping, asset prioritization, vulnerability analysis, reporting and remediation tracking, based on a company’s business needs.
The era of digital connectivity has changed the way companies do business. The battle for best customer experience by providing end-user computing support has begun. Many decades ago, the approach to products and services focused on quality and tangible customers benefits. Today, the emphasis has shifted to highlighting the organizations, with ads featuring the positive experience customers can enjoy when availing their product or service.
In these fast times, it is a must for businesses in the technological services industry organizations to implement best practices for a service desk to address IT-related issues. This service enables customers, clients or business partners, and even employees, to direct their questions to an expert who can address their concerns.
Keeping up with the rising digitization and globalization entails having a robust IT infrastructure that can handle copious amounts of data and transactions. For this, an IT-enabled company needs the help of a professional service provider to provide fully managed IT support.
For individuals and corporations, email security remains to be a priority. Malicious cyberattackers take advantage of the email platform because it is a widely used tool in communication, carrying volumes of vital business data.
Digital transformation is a goal in enterprise information technology, and experts say that mainframe modernisation leads the way to optimize the IT infrastructure of a company. While the mainframe environment is tested and proven to work, various applications are continually evolving and require upgrades wherever possible.