remote-access-disaster-recovery

Disaster Recovery Practices Your Company Should Be Following

Disaster recovery practices have become an essential part of a business’ survival especially in a world where there has been a steady increase in the frequency of disasters, both natural and man-made.

A few minutes of a power outage or even a small amount of data loss has proved to be detrimental, not only in terms of the loss of money, but also in terms of its security as well. It is estimated that a company loses an average of a quarter of a million per hour of downtime. Studies also revealed that it will take the business an average of 18.5 hours to recover from a disaster. But what about the disasters of a massive scale, how does the typical company fair?

According to a study published in Infrascale, 3 out of 4 business receive a failing grade for disaster recovery. The alarming statistics only shows that companies have shown little importance in disaster recovery despite the impact it has on the company.

What are the ways to incorporate an effective disaster recovery plan into your business?

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network-monitoring

Top Network Monitoring Practices That You Should be Following in 2016

Network monitoring is essential to your business’s security.

It prevents detrimental security breaches such as unwanted access and data loss that could have severe consequences for your IT infrastructure. Although technological advances in the form of tools and software applications have made it easier for businesses to streamline activities, it has also become a hazard since relying too heavily on automation can be like placing all of your eggs in one basket.

In this article, we will take a look at what network monitoring is, why is is vital for your business, and the proper practices that you should be following.

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service-desk

3 Ways a Service Desk Can Improve Your Customer’s Experience

At the heart of any major IT company is it’s customer base. They are the driving force that powers revenue into your company, and their opinions about your products and services can either make or break your brand. That is why it is vital to maintain proper communication between your comapny and them if they encounter technical issues with your products in any stage of your sales funnel. This communication comes from a service desk – an indispensable tool in your IT infrastructure.

Let’s take a look at a service desk and how it is used to improve your customer’s experience.

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hardware-support

Top Hardware Support Practices That Should be Implemented by Your Organization

Hardware support is what keeps your computers running and your systems safe. It is an IT practice that involves the maintenance of key IT systems that are crucial in successfully running your company. Without hardware support, your company is in dire risk of losing substantial data as well as run the risk of a cyber attack that could shut your business down. In order to reduce your risk from cyber intrusions, and at the same time streamline your business activities, it is important to establish a strong hardware support system for your business.

Of course, there are several highly professional IT services companies that offer additional hardware support tailored fit to your company’s needs. However, your company can also contribute a fair share of hardware support as well.

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service-desk

Top Five Reasons Why IT Outsourcing is the Best Option for Your Company

Having a fully-functioning IT infrastructure has become an invaluable feature for any successful company. An IT infrastructure allows businesses to leverage operations by streamlining day to day tasks and increases your company’s productivity. Running and maintaining an effective IT program is not an easy task especially when there is a growing demand from within the company.

A huge challenge that small to medium sized businesses face, is that they are in a position where they need to maintain an advanced IT infrastructure, but they neither have the necessary revenue, access to technology, nor proper staff to carry out the task. That is why more and more business are looking at the practice of IT outsourcing.

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it-support-practices

Top Five Best IT Support Practices for Businesses

An important element to a fully-functioning IT infrastructure in a company is its support system. An advanced IT system alone does not function on its own. It needs a solid support system in order to work its fullest. Enforcing strong IT support practices ensures that every part of your IT infrastructure is working at optimal performance, and will help reduce critical issues with your day-to-day operations.

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online backup

Online Backup: What You Need to Know

One of the biggest improvements brought by the Digital Age is data storage. Although traditional data storage practices are still implemented among businesses, having an online backup has become the most popular option to take for keeping your data safe.

A major advantage of why having an online backup is highly preferred by businesses, is that it provides them with an additional level of security. Online data gives business owners the reassurance that their information will be within their reach should their local storage system malfunction, especially during business hours.

Relying purely on local data storage can have detrimental results as there is a higher risk of suffering from cyber attack and loss of data. Improve the way you do your business by upgrading your IT infrastructure, and most importantly, your data storage system. With an advanced IT system and a solid data storage in place, running your business will be stress-free.

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firewalll

Best Practices for Firewalls in 2016

Over the past couple of decades, the firewall has evolved from the port-based guardian of the Internet into a next generation firewall that is application aware. Whether as a stand-alone network appliance or a multi-purpose tool packed into a router, firewalls have proved to be a vital piece of enterprise security stacks for one simple reason: nothing’s come along to replace them.

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