WHO IS NST?
NST’s core goal is to deliver our clients an unsurpassed user-experience. We are committed to ensuring that our clients’ needs are fully met. We can boast that we have never lost a contract due to our doing, and as such our clients are our best references.
OUR CULTURAL VALUES
The customer is the centre of NST's world and we make sure that they are our top priority.
Everything we do is relationship-driven and we take a professional approach to every customer. Our staff are extremely caring and personable so that we are able to communicate with our customers on a deeper level.
The staff at NST are driven to deliver. They undergo top-notch training and they hold several certifications. Teamwork and comradery is what sets us apart from the competition.
We are constantly improving ourselves as a company as we set the highest standards and we strive to be the greatest in our field. We are outcome driven and we make sure that we always do the job right.
Our reputations as individuals and as a company are paramount. We always deliver on our commitments and you can be assured that our word is our bond.
We take responsibility for our actions, inactions, and decisions. We acknowledge our mistakes and we learn from them. We always own up to our responsibilities.
WE ARE CERTIFIED
Your employees are the users of your IT systems, and when they encounter problems, or have "how to" questions, our Service Desk is a quick phone call or email away.
Your technology needs to be as flexible as your business, so we developed our à la carte IT support program. The à la carte program allows you to customise your support and service needs to be directly related to your critical business services, all at a cost effective price.
This offering allows you to select individual services that meet specific needs within your business. You may not need a fully outsourced IT department, but everyone needs to avoid viruses, backup failures, and wasted time on emails you should have never received.
Simply work with us to determine what services make sense for you, and we’ll ensure that you have a solution tailored to your needs. You know your business better than anyone, so we put the decision and purchasing power in your hands!
Here at NST, we understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your initiatives.
Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business.
Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely.
Our fully managed program is the ideal solution for an organisation like yours. Your organisation demands the utmost in IT reliability and quality service.